Frequently Asked Questions

Ascent on Steamboat stands out among apartments in Reno by offering a convenient location in the heart of Old Southwest Reno, close to the Steamboat Trail, Mary Gojack Park, Skyline Plaza, Skyline Boulevard, the McCarran Loop, I-80, and I-580. The professionally managed community features thoughtfully designed apartment homes and on-site amenities including three saltwater pools, a newly renovated fitness center, a renovated clubhouse and lounge, and a courtyard with grills and a firepit. Ascent on Steamboat also offers striking canyon, city, and mountain views.

The leasing office at Ascent on Steamboat is open Monday through Friday from 9:00 AM to 5:30 PM and Saturday from 10:00 AM to 5:00 PM. The office is closed on Sunday. Prospective residents should confirm current leasing office hours on the property website or by contacting the leasing team directly.

The leasing team at Ascent on Steamboat can be reached by phone at (833) 522-3902, by email at ascentsteamboat@avenue5apt.com, or through the online contact form on the property website. Contacting the leasing office is the best way to ask questions about availability, pricing, and tours.

Renters insurance is required at Ascent on Steamboat, subject to the lease terms and community policy. Residents who need renters insurance recommendations may contact the leasing office, although residents may choose any provider.

Ascent on Steamboat offers a resident referral program for current residents, subject to program terms, eligibility, and availability. Residents should contact the leasing office for current referral details and reward information.

If apartment homes are fully leased, Ascent on Steamboat does not offer a waitlist for prospective residents. Prospective residents should contact the leasing team regarding current apartment availability, as apartment homes are leased on a first-come, first-served basis.

Ascent on Steamboat is a smoke-free community, and smoking or vaping policies apply to apartment homes, common areas, and amenity spaces. Residents should review the lease and community rules for the full smoking and vaping policy.

The leasing team at Ascent on Steamboat supports English and Spanish, and additional language assistance may be available depending on staffing and resources. Prospective residents should contact the leasing office to confirm current language support options.

Prospective residents can schedule a tour of Ascent on Steamboat by contacting the leasing office or using the online tour scheduling tool on the property website. Touring the community is a helpful way to explore apartment homes, amenities, and the neighborhood.

Ascent on Steamboat offers in-person guided and live video tours, depending on scheduling availability. Prospective residents should use the online tour scheduling tool or contact the leasing office to confirm current tour options.

Prospective residents at Ascent on Steamboat may be able to tour a specific floor plan, apartment view, or similar layout, depending on current availability. The leasing office can help identify the best touring option based on what is open for viewing.

Ascent on Steamboat offers tours on Saturdays by appointment or on a walk-in basis. The property does not offer after-hours tours.

A valid government-issued photo ID is required for tours at Ascent on Steamboat. Additional documents, such as proof of income, may be helpful if you plan to apply during or after your visit.

Current apartment availability at Ascent on Steamboat may be viewed on the property website or confirmed with the leasing office. Availability may change quickly based on applications, move-ins, and upcoming vacancies.

Rent specials and move-in promotions at Ascent on Steamboat vary based on unit location and availability. Prospective residents should contact the leasing office or check the property website for the latest offers and leasing incentives.

Ascent on Steamboat offers a variety of apartment floor plans in Reno, including one-bedroom and two-bedroom layouts. Floor plan options are designed to meet different lifestyle, household, and space needs.

Square footage at Ascent on Steamboat varies by floor plan, with apartment homes ranging from approximately 700 to 1,100 square feet. Prospective residents can review individual floor plans on the website to learn more about layouts, room dimensions, and overall apartment size.

Apartment homes at Ascent on Steamboat may include finishes such as wood-plank flooring, crown molding, French doors, Carrara quartz countertops, farmhouse sinks, subway tile backsplashes, built-in shelving, faux wood blinds, USB wall chargers, microwaves, and dishwashers, with select apartments offering upgraded interior features. Finishes may vary by apartment home, renovation level, and floor plan.

Apartment homes at Ascent on Steamboat include an in-home washer and dryer. Residents should confirm specific in-home laundry features with the leasing office.

Apartments at Ascent on Steamboat are equipped with air conditioning and heating, including central systems in select apartment homes and mini-split systems in others, to support year-round comfort in Reno. Specific heating and cooling systems vary by building, floor plan, or apartment home.

Select apartment homes at Ascent on Steamboat include features such as gas fireplaces and patios or balconies, depending on the layout and location. Residents should contact the leasing office to confirm which floor plans include these features.

Apartment homes at Ascent on Steamboat do not include smart-home features.

Ascent on Steamboat offers accessible apartment features and step-free routes in select areas of the community. Prospective residents who need accessible features should contact the leasing office to discuss available options and accommodations.

Ascent on Steamboat is located at 3300 Skyline Boulevard, Reno, NV 89509 in the Old Southwest Reno area of Reno, offering convenient access to local shopping, dining, employers, and transportation routes. Its location makes it easy for residents to connect with daily essentials and neighborhood destinations.

Ascent on Steamboat is located within the Washoe County School District school district. Residents should verify school boundaries, enrollment requirements, and assignment details directly with the school district because attendance zones may change.

Parks near Ascent on Steamboat include Mary Gojack Park, Caughlin Crest Park, and Village Green Park, giving residents access to outdoor recreation, walking paths, green space, and local gathering areas in Reno. Nearby park access can be a valuable feature for renters seeking an active lifestyle.

Within about 10 minutes of Ascent on Steamboat, residents can find fitness options such as Caughlin Athletic Club, Anytime Fitness, UFC GYM, Mind Over Movement, Studio Sculpt Reno, and Reno Movement & Fitness. The property is also close to coffee shops such as Starbucks, Skyline Cafe, Dutch Bros, and Lighthouse Coffee. Nearby grocery stores include Raley’s, Save Mart, Trader Joe’s, Whole Foods, Target, and Walmart. These nearby conveniences support a more connected and efficient daily routine in Reno.

Nearby points of interest around Ascent on Steamboat include Mary Gojack Park, Midtown Reno, The Summit Reno, Mount Rose, and Sierra Nevada recreation areas. This location helps residents stay connected to work, leisure, and everyday conveniences in Reno.

There are no public transportation stops within walking distance of Ascent on Steamboat.

Pet-related stores close to Ascent on Steamboat include Petco and PetSmart. Nearby veterinary clinics include Caughlin Ranch Animal Hospital and VCA Feline Medical Center, helping residents care for pets close to home. The property is also close to dog-friendly parks including Mary Gojack Park, Bartley Ranch Regional Park, and Wheatland Park.

Rent at Ascent on Steamboat in Reno varies based on the apartment floor plan, square footage, location within the community, interior features, and current market availability (needs confirmation). Prospective residents should check current pricing online or contact the leasing office for the latest rent ranges.

Ascent on Steamboat offers lease terms ranging from 6–12 months, with availability depending on seasonality, apartment type, and current leasing conditions. The leasing team can explain which lease lengths are available for specific apartment homes.

The standard security deposit at Ascent on Steamboat is based on screening results. Deposit amounts may vary depending on the applicant profile, lease terms, and any available deposit alternatives. The property does not offer a deposit alternative program.

When signing a lease at Ascent on Steamboat, residents may be charged fees such as a $60 per person application fee, a $200 administrative fee, a $100 holding deposit applied toward the security deposit, and other required move-in costs. Specific one-time fees should be reviewed with the leasing team before lease signing.

Monthly rent at Ascent on Steamboat includes the apartment home only. Other recurring monthly costs may consist of water, sewer, trash, common-area gas, common-area electricity, NV Energy gas and electric service, cable and/or internet, parking, and pet rent when applicable. Costs vary by apartment home and lease terms.

Early termination at Ascent on Steamboat is governed by the lease agreement and may include notice requirements, repayment obligations, or lease-break fees. Residents should review the lease terms carefully and contact the leasing office for guidance on the process.

Lease renewals at Ascent on Steamboat are offered prior to the lease end date, with notice timing and renewal pricing provided in accordance with lease terms and local requirements. Renewal options may vary based on market conditions and apartment availability.

To apply for an apartment at Ascent on Steamboat, complete the online application or work with the leasing office to submit the required forms and supporting documents. Applicants are typically asked for identification, income information, and consent for screening.

Application approval timelines at Ascent on Steamboat typically depend on document completion, identity verification, and screening turnaround times, and may take approximately 3–5 business days. Processing times can vary based on weekends, holidays, or incomplete applications.

Qualification requirements at Ascent on Steamboat may include minimum income standards, credit history review, background screening, rental history, and other criteria listed in the rental requirements. Applicants should review the property’s official screening criteria for current standards.

Ascent on Steamboat accepts guarantors or co-signers for students or first-time renters, subject to the community’s rental criteria. If available, guarantors may help support applicants who do not independently meet income or credit requirements.

Background checks may be required as part of the standard apartment application process at Ascent on Steamboat, subject to applicable laws and screening policies. Screening may also include credit, rental history, and income verification.

Application and administrative fees at Ascent on Steamboat may include a $60 application fee per person and a $200 administrative fee. Refundability varies by fee type, local requirements, and community policy, so applicants should confirm current terms before applying.

Roommates at Ascent on Steamboat can typically apply together for the same apartment home, subject to occupancy guidelines and screening requirements. Income, credit, and qualification standards may be reviewed individually, collectively, or both per the community's policy.

If an application for Ascent on Steamboat is not approved, the applicant is typically notified according to applicable procedures and may receive information about next steps, if available. Screening outcomes are handled according to community policy and legal requirements. Any refundable fees will be refunded.

Residents at Ascent on Steamboat can pay rent through the online resident portal, which supports options such as ACH, debit card, and credit card. Online rent payment provides a convenient way to manage monthly housing costs.

Ascent on Steamboat does not offer flexible payment options

Additional fees associated with paying rent at Ascent on Steamboat may include late fees in the amount of 5% of the base rent, non-sufficient funds fees of $25 per occurrence, and fees for certain online rent payment methods. Residents should review the lease for the exact late fee structure, timing, and any related payment policies.

Ascent on Steamboat offers electronic statements and auto-pay through the resident payment platform, helping residents manage rent more efficiently.

Utilities at Ascent on Steamboat are billed separately and not included in the monthly rent. Residents are typically responsible for electricity, gas, water, sewer, trash, internet, and cable. The leasing office can clarify which utilities are resident-paid.

Typical monthly utility costs at Ascent on Steamboat depend on the floor plan, apartment size, occupancy, seasonal usage, and local provider rates. Estimated utility costs may range around $131–$151 per month for capped community-billed utility charges, depending on floor plan. Actual charges will vary.

Ascent on Steamboat does not offer site-wide Wi-Fi or high-speed internet. There is no property-mandated technology or cable fee.

Internet providers available at Ascent on Steamboat include Charter Spectrum and AT&T. These providers do not offer fiber or gigabit-speed.

Parking options for residents at Ascent on Steamboat include assigned covered carports and open uncovered parking. Assignment rules and availability vary. Guest parking can be found in uncovered spaces.

Parking at Ascent on Steamboat is not included in rent and requires a separate $15 monthly parking fee. Residents should confirm current parking charges with the leasing office.

Ascent on Steamboat does not offer electric vehicle charging stations for residents and guests.

Ascent on Steamboat does not offer dedicated bike storage, bike rooms, or bike racks for residents, although residents may use on-site storage spaces (available for an additional fee) to store their bikes.

On-site amenities at Ascent on Steamboat include a newly renovated fitness center, renovated clubhouse and lounge, billiards and shuffleboard, projection TV, one indoor saltwater pool, two outdoor saltwater pools, recycling, extra storage, a courtyard with grills and a firepit, 24/7 package lockers, assigned covered parking, and Bilt-powered resident rewards, creating a more convenient and connected apartment living experience in Reno. These amenity offerings support fitness, work, recreation, wellness, and social use.

Ascent on Steamboat has three swimming pools for residents that are open from 9:00 AM to 9:00 PM. Pool hours are subject to seasonal operation, posted rules, and community policies.

Ascent on Steamboat offers a fitness center with weights, treadmills, exercise bikes, and other cardio and strength-training equipment. The fitness center is open 24 hours a day, 7 days a week, giving residents convenient access to workouts close to home.

Ascent on Steamboat has a clubhouse and lounge, and select spaces may be available to reserve for private use, depending on policy. Residents should contact the leasing office for more information on reservation fees, deposits, and usage rules.

Ascent on Steamboat does not offer dedicated coworking spaces or a business center.

Package delivery at Ascent on Steamboat is available through controlled-access 24/7 package lockers in the clubhouse mailroom or via direct apartment-door delivery.

Additional on-site storage at Ascent on Steamboat is available, subject to current inventory and lease terms. Residents should contact the leasing office for current availability and pricing.

Ascent on Steamboat offers resident events and social activities including donut Fridays, soundbath Saturdays, pool parties, and trivia nights. Resident events can help build neighborhood connection and community engagement.

Security-related features at Ascent on Steamboat include fob-controlled access to community amenities. Residents should contact the leasing office for the most accurate description of current security features.

Ascent on Steamboat offers convenient pet waste stations, but does not offer an on-site dog park.

Ascent on Steamboat allows pets and requires a refundable pet deposit of $250 per pet, a non-refundable pet fee of $250 per pet, and monthly pet rent of $45 per pet. Breed restrictions, weight limits, and pet count limits also apply.

Service animals and support animals at Ascent on Steamboat are handled in accordance with applicable laws and community procedures. Residents who need an accommodation should contact the leasing office regarding documentation and the approval process.

Residents at Ascent on Steamboat can submit a maintenance request through the resident portal, by contacting the leasing office, or by using the designated service request process for the community. Submitting complete details helps the maintenance team respond more efficiently. Emergency maintenance can be reached by calling (775) 825-8435 and following the prompts to reach the on-call maintenance team; residents may also leave a voicemail and following the prompts for urgent service. Residents should use the emergency line only for qualifying after-hours maintenance issues.

Maintenance response times at Ascent on Steamboat depend on the type of issue, service priority, parts availability, and staff scheduling. Routine requests are generally addressed as promptly as possible, while urgent issues are prioritized based on severity.

Emergency maintenance issues at Ascent on Steamboat generally include situations such as active flooding, loss of essential utilities where applicable, major plumbing leaks, fire-related hazards, or other urgent conditions. Residents should follow the property’s emergency maintenance guidelines for exact criteria.

Ascent on Steamboat provides preventive maintenance services such as filter changes, pest control, seasonal inspections, and other scheduled services. Residents should confirm service frequency and access procedures with the leasing office.

Before move-in at Ascent on Steamboat, the apartment home is typically prepared through standard turnover steps such as inspection, cleaning, maintenance review, and verification of readiness. Specific move-in preparation may vary by apartment condition and community procedures.

Ascent on Steamboat provides a move-in checklist. Recommendations for preferred local movers may be provided upon request. Residents should contact the leasing office for move-in planning resources and available guidance.

Ascent on Steamboat does not have elevators or designated loading zones for move-in. Residents who have questions about move-in processes, including those for move-in loading, should contact the leasing office.

Ascent on Steamboat conducts a thorough move-in and move-out inspection process to help document the condition of the apartment. Residents may also be asked to complete a move-in checklist within a specified time frame. Residents should contact the leasing office if they have any questions about move-in or move-out inspection procedures.

Move-out requirements at Ascent on Steamboat typically include providing proper notice, returning keys or access devices, removing personal belongings, and leaving the apartment in the required condition. Residents should review the lease and move-out instructions for exact expectations and deadlines.

Deposit refunds at Ascent on Steamboat are handled according to the lease agreement and applicable law, after any applicable deductions for damages, cleaning, unpaid balances, or other charges. Residents should review the lease for deposit refund timing and conditions.

Ascent on Steamboat accepts corporate and short-term leases, subject to availability, minimum lease requirements, and pricing adjustments.

Ascent on Steamboat accepts affordable housing vouchers or other rental assistance programs, subject to applicable laws, program requirements, and community availability. Prospective residents should contact the leasing office for the most current information.

Ascent on Steamboat offers preferred-employer discounts or relocation partnerships with REMSA, Wells Fargo, Caesars Entertainment, Renown, and Washoe County School District, subject to eligibility and current program availability. Interested renters should contact the leasing office for details.

Ascent on Steamboat does not offer by-the-bed leasing. However, the property does offer guarantor programs and short-term lease options, which may meet the needs of students.

Ascent on Steamboat does not offer furniture rental partnerships.

Ascent on Steamboat offers sustainability and eco-friendly features such as water-saving features and recycling. These features can help support more efficient apartment living in Reno.

Apartment homes and shared spaces at Ascent on Steamboat may include energy-efficient appliances and systems such as water-saving features and other efficiency enhancements. Specific features vary by apartment home and building.